Last Updated: June 8, 2025
ACORN’S PRIVACY POLICY
1. INTRODUCTION
This Privacy Policy describes how Acorn ("Company," "we," "us," or "our") collects, uses, and discloses information when you use our journaling services and applicable AI or other features (collectively, the "Services"). We are committed to protecting your privacy while providing valuable journaling and AI analysis tools.
2. INFORMATION WE COLLECT
2.1 Information You Provide
We collect information you provide directly when using our Services, including:
Account Information: Name, email address, password, and other information provided during registration
Journal Content: Entries, notes, reflections, and any other content you create, upload, or store
Communications: Information you provide when contacting us for support or other inquiries
Payment Information: Billing details if you subscribe to paid features
2.2 Information Collected Automatically
We automatically collect certain information when you use our Services:
Usage Data: How you interact with our Services, features used, time spent, and actions taken
Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
Cookies and Similar Technologies: Information collected through commercially reasonable cookies, web beacons, and similar technologies
3. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
3.1 Providing and Improving the Services provided to you
Delivering the core journaling functionality
Analyzing journal content to provide AI-powered insights and features
Personalizing your experience
Developing new features and improving existing ones
Troubleshooting issues and providing customer support
3.2 AI Processing and Analysis
Processing journal content through our AI systems to generate insights, patterns, and suggestions
Training and improving our AI algorithms using anonymized and aggregated data
Creating and refining AI models that power the Services
3.3 Communications
Sending service-related notifications and updates
Responding to your inquiries and support requests
Providing information about new features or services
3.4 Legal and Security Purposes
Protecting the security and integrity of our Services
Detecting and preventing fraud, abuse, and security incidents
Complying with legal obligations
Enforcing our Terms of Service and other policies
4. LEGAL BASIS FOR PROCESSING
We process your information based on the following legal grounds:
Contract Performance: Processing necessary to provide the Services you've requested
Legitimate Interests: Improving our Services, ensuring security, and developing new features
Consent: Where you've given specific permission for certain processing activities
Legal Obligation: Where we need to comply with legal requirements
5. DATA SHARING AND DISCLOSURE
5.1 Service Providers
We may share information with third-party service providers who help us deliver the Services to you, including:
Cloud storage providers
Payment processors
Analytics services
Customer support tools
Email service providers
AI features
5.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
5.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5.5 Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.
6. DATA SECURITY
We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you delete your account, we will delete your information within 30 days, unless:
We are required to retain it to comply with applicable law
We need to retain it for our legitimate business interests, such as fraud prevention
The information has been anonymized and is no longer personally identifiable
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Correction
You can access and update certain information through your account settings. You may also contact us to request access to, correction of, or deletion of personal information we hold about you.
8.2 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
8.3 Restriction and Objection
You may request that we restrict processing of your personal information or object to our processing of your information.
8.5 Exercising Your Rights
To exercise these rights, please contact us at support@acornjournals.com. We will respond to your request within a reasonable timeframe. We may need to verify your identity before fulfilling your request.
9. INTERNATIONAL DATA TRANSFERS
When providing Services to you we may transfer, store, and process your information in countries other than your own. Our servers may be located outside your jurisdiction, including in the United States and Canada. By using our Services, you consent to the transfer of your information to these countries, which may have different data protection rules than your country.
10. CHILDREN'S PRIVACY
Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 16, please contact us.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect information about your interactions with our Services. You can manage your cookie preferences through your browser settings, but disabling certain cookies may limit your ability to use some features of our Services.
12. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Services. We have no control over and assume no responsibility for the privacy practices of any third-party sites or services.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after such modifications constitutes your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.
14. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@acornjournals.com
15. DATA MINING AND SCRAPING PROHIBITION
You agree not to engage in any data mining, scraping, crawling, or other automated data collection activity on or through the Services without our express written consent.
16. AI TRAINING DATA RETENTION
Anonymized client data used for AI training purposes may be retained indefinitely, even after you delete your account or specific content. Once data has been anonymized and incorporated into our AI models, it cannot be specifically identified or deleted.